Last week’smassive winter stormforced U.S. airlines to hold up and set off thousands of flights , tossing multitudinous rider into the thick of vacation locomotion topsy-turvydom that might have felt a little too secretive to the plot ofPlanes , Trains and Automobiles(1987 ) for quilt .
But while most airlines have more or less gotten their schedules back to business as usual , Southwest Airlines has yet to recoup . On Wednesday , December 28 , per flight tracker siteFlightAware , it canceled about 2500 flights .
According toThe New York Times , one of Southwest ’s premier selling points is part to find fault for the situation : While other airlines rely on layover at big metroairportsto connect travelers from one smaller city to another , Southwest will often take you to your destination forthwith . But belittled airports think of fewer resources ; and if a flight to one of those smaller airportsgets canceled , it ’s harder to find standby gang member and another plane to take its situation . This can — and did — make a very widespread and troubled ripple effect . Other issues feed into the fiasco , too , like Southwest ’s superannuated scheduling tech .
But if your southwesterly escape was canceled , you might be slightly less concerned in why it happened and more concerned with getting your money back . This should be easier than finding another planing machine , train , or machine to take you home ( or away from home ) . AsMassLive.com reports , you’re able to request a refund by going to Southwest’sTravel Disruption Information pageand entering just three data points : your first name , last name , and reserve confirmation figure .
you may also request reimbursement for “ extra expenses”—including hotel rooms , meals , rental railway car , and other escape ticket — incurred as the result of “ a flight cancellation or important flight of steps delay between December 24 , 2022 , and January 2 , 2023 . ” To do this , visit theEmail Us pageand submit a complaint about your flight cancellation or delay : You ’ll see an Upload Files button where you should tot up your receipts , and there ’s a text edition box where you could explain what they were for and why you should be compensated .
[ h / tMassLive.com ]
