A stock photo of a TUI plane.Photo:MI News/NurPhoto via Getty

STOCK A TUI Boeing 787 is at Newcastle International Airport in Newcastle, United Kingdom, on July 21, 2024

MI News/NurPhoto via Getty

A flight attendant was injured after falling from a plane at an airport in England earlier this week, authorities and multiple news outlets said.

On Monday, Dec. 16, at approximately 4:30 p.m. local time, the woman — who works for the travel company TUI — was hurt as the plane was preparing to leave East Midlands Airport (EMA), according to theBBC.

“East Midlands Ambulance Service attended and took the injured crew member to hospital. We wish her a speedy recovery and will assist all parties with the investigation,” Hinchley added.

A stock photo of a flight attendant.Getty

Generic Flight Attendant on a Plane

Getty

The flight attendant reportedly opened the door of the aircraft “expecting the stairs to have still been attached,” according to local outletNottinghamshire Live.

However, the stairs weren’t there and she fell, the publication reported, adding that an air ambulance was among the medical personnel called to the scene.

The East Midlands Ambulance Service confirmed to PEOPLE they’d “received a call” regarding a “medical emergency” at the airport on Monday.

“An investigation has been launched and inspectors have visited the airport to gather evidence and make enquiries to understand more about the circumstances,” the statement added.

A stock photo of a TUI plane.Nicolas Economou/NurPhoto via Getty

Close up at the front part of the fuselage, cockpit, wings and engine with the logo of TUI at the front while taking off from the Mediterranean destination. TUIfly Boeing 737 MAX 8 aircraft seen during take off, rotation and flying phase, while departing from Heraklion International Airport HER, Crete Island, Greece to Dusseldorf DUS, Germany as flight X34105 with the Aegean Sea in the background. The Boeing 737MAX 8 airplane has the registration D-AMAX, the name Mallorca and is powered by 2x CFMI jet engines. TUI fly Deutschland is a German leisure airline owned by the travel and tourism company TUI Group, headquartered at Hannover Airport specializing on holiday destinations, travel packages, scheduled and charter leisure flights. Heraklion, Creta, Greece on October 17, 2023

Nicolas Economou/NurPhoto via Getty

A witness told Nottinghamshire Live that the woman “fell to the tarmac” after opening the aircraft’s door.

“She opened the door, took a step out and the stairs that were supposed to be there were not there for whatever reason. She fell to the tarmac and I heard she was seriously injured,” they said, per the outlet.

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source: people.com